Can Chuck Fix the Charred Wreckage of Airline Loyalty Programs?
Finally someone has come to their senses.
U.S. Sen. Charles Schumer wants the Feds to step in to review complaints from consumers about frequent flyer programs. The biggest complaint—and there is no shortage—are from people who get ready to plan a trip only to discover, with no thanks to the preferred airline, that their miles have expired.






Score one for e-commerce over bricks and mortar. 
