Most marketers feel that they should have a Facebook presence, but many have no idea what to do with it.
Granted, you can’t go wrong using your wall to invite followers to post comments and questions, so long as you respond promptly to any queries or complaints. Plus it’s a great forum for updates such as new product releases, new store openings, upcoming promotions, and flattering editorial coverage. And if you already have a blog elsewhere, you could dedicate a tab on your Facebook page to it as well.
But if you want to ensure that fans keep coming back to your page, that they invite others to become fans too, that they look forward to engaging with you on Facebook almost as much as they do with their “real” friends, and ultimately, that they buy more of whatever it is you’re selling, you might want to expand your Facebook presence beyond the typical wall, info page, product photos, and events listings.
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