How Are We Measuring Social Media?
Macy’s president/CEO Terry Lundgren said today that there are more than 75,000 fans of his company’s Facebook page. But is that a fair number to use to judge its success?
It’s a huge number for a two-month-old group. But how many of the group’s members really are fans of Macy’s (you don’t need to qualify to join a group), and how is Macy’s using its Facebook page to engage its fans? more
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Tons of comments on this article I wrote and posted Monday on the Multichannel Merchant site: 
