Is Social Media Worth the Hype?
The video below was played yesterday at Shop.org’s annual summit, between keynotes delivered by Terry Lundgren of Macy’s and Sucharita Mulpuru of Forrester Research. It’s a video I’ve seen before - matter of fact a Facebook friend posted it to her newsfeed recently when she got hired in a sales position with a social media consultancy.
Now of course it built some excitement for social media. Just play it and see. The upbeat music, the positive facts about social media usage, and so forth.
The problem is, we’re all missing the boat with social media. And for merchants, social media may not be 100% worth the hype. more
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