Thought Balloon

Beth Negus

Beth Negus Viveiros is the editor of the Chief Marketer Network of Web sites. Based in the Boston area, she's been...more

Archive of the Thought Balloon - Disciplines Category

Brand Building in the Inbox With Pitney Bowes

For B-to-B marketer Pitney Bowes, on a corporate level e-mail isn’t about selling, it’s about awareness.


In a recent chat Dan Kohn, vice president of marketing, noted that the goal is to stay on message and keep communications integrated across media. Testing is continual, although with a branding focus, it’s hard to test things like subject lines, because you’re not plugging offers or products. more

Be Careful Before You Pull the Trigger

At DMA09 earlier this week, Greg Holzwarth, senior vice president/managing director of customer information at Sun Trust Bank discussed how his company is building automated marketing campaigns around behavior-based triggers.


It’s obviously a sound idea, but one with a big hitch—typically, you can’t let the customer know you’re contacting them because of a specific behavior.


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Twitter Helps Ford Drive Sales

2267228132_b9dc9f383b_m.jpgIn a roundabout way, Twitter can be a good place to sell a car.


During a luncheon keynote at DMA09 in San Diego, Scott Monty, global digital and communications manager, Ford Motor Co. talked about how his company is using social media to get consumers tweeting about—and driving—American cars.


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Can We Be Friends? Sure, But…

NPR’s “On the Media” recently reran an interesting series of stories related to the Internet, including a piece called “Smirch Engine,” about online privacy or lack thereof, and how the anonymity of the Web can cause normally polite people to behave badly.


The story discussed how disparaging posts online can seemingly live forever, and be ruinous to individuals and companies.


It makes for interesting listening. Over the years, we’ve gotten requests from people asking us to take stories out of our sites’ archives because they are unflattering to their business and pop up high in search rankings.


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Feeling Lonely? Get More Mail

2.jpgSure, direct marketers are always hearing about folks who are tired of getting tons of direct mail. Folks complain about their clogged mailboxes, put their names on do-not-mail lists and do everything but string garlic around their necks to keep the postman away.


But what about people who want more mail?


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How the Web Curbs — and Indulges — Impulse Buying

I broke my right ankle about a month ago. (I’ll live, and I’ll walk again in a few weeks, thanks for asking.)


Why is this relevant to marketing, you might ask? It’s relevant because, thanks to the fact I can’t walk or drive, I’ve been doing a boatload of online shopping recently.


My time surfing and spending has taught me one important thing: Even when its 2 a.m. and you’re doped up on Percocet, impulse shopping just ain’t what it used to be.


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About

You say you want marketing news and commentary? Well, you came to the right place. The Big Fat Marketing Blog is updated daily by the editors of Chief Marketer, Direct, Promo and Multichannel Merchant. Opinions? Oh yeah, we got em'. Don't say we didn't warn ya'.

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